Privacy Policy

This policy explains what information palettefolsom.com collects and how Palette Dim Sum & Lounge Folsom uses it.

Information you give us. When you send a private event, catering, contact or job inquiry, we receive what you enter in the form, such as your name, email, phone number, event details and message. We use it only to respond to you, plan your event or review your application. Form submissions are delivered to us through Google services (Google Sheets and Gmail), and we send you a confirmation email. We keep this information only as long as we need it for these purposes or as the law requires.

Newsletter. If you sign up in the footer or check the newsletter box on a form, we use your email address only to send you Palette news. You can unsubscribe at any time by replying to any of our emails or by emailing info@palettefolsom.com.

Information collected automatically. When you visit the site, we and the companies named below collect information such as the pages you view, the site that sent you here, your device and browser type, your IP address and approximate location, and cookie or device identifiers. We also record when you click Order, Reserve, Call or Directions, or when a form is sent successfully. We record that it happened, not what you typed. We never send your name, email, phone number or form contents to these companies.

Analytics. We use Google Analytics to understand how visitors use the site, for example which pages are viewed and which buttons are clicked. We use Microsoft Clarity to see how the site works for visitors through heatmaps and session replays, which show clicks, scrolling and mouse movement. Clarity masks what you type into forms. We use what we learn to improve the site. Microsoft collects this data using first- and third-party cookies and similar technologies and handles it as described in the Microsoft Privacy Statement at privacy.microsoft.com/privacystatement. Google handles Google Analytics data as described at policies.google.com/technologies/partner-sites.

Advertising. We use the Meta Pixel (for Facebook and Instagram) to measure how our ads perform, for example whether people who saw an ad later visited the site or clicked Order, and to show our ads to people who have visited the site. This pixel lets Meta collect information about your visit, such as pages viewed, buttons clicked, your IP address, browser details and cookie identifiers. It may connect it with your Facebook or Instagram account and use it under its own privacy policy, at facebook.com/privacy/policy. You can turn this pixel off as described in Your choices.

Cookies and similar technologies. Cookies are small files your browser stores. Google Analytics, Microsoft Clarity and Meta use cookies and similar technologies, such as pixels and local storage, to recognize your browser across visits and, for Meta, across other websites. The site also saves your opt-out choice in your browser. You can block or delete cookies in your browser settings. Some browsers send a “Do Not Track” signal. There is no common standard for it, so the site does not respond to it, but we do honor Global Privacy Control as described below.

Other websites. Links for ordering, delivery, reservations, directions and social media go to other companies' websites, which have their own privacy policies.

Sharing. We do not sell your personal information for money. We share it only with the service providers that help us run this website, respond to inquiries and send emails, such as Google and Microsoft, or when required by law. Because the Meta pixel lets that company use information about your visit for its own advertising, California law may treat this as “selling” or “sharing” personal information. The information involved is internet activity (such as pages viewed and buttons clicked), device and cookie identifiers, IP address and approximate location. You can opt out as described below.

Your choices. To ask what information we hold about you, or to have it corrected or deleted, email info@palettefolsom.com or call (916) 545-9060. To turn off the Meta pixel on this browser, use the “Do Not Sell or Share My Personal Information” link at the bottom of every page. We also honor Global Privacy Control: if your browser sends a GPC signal, the Meta pixel will not load. These choices are saved in the browser you use, so set them on each browser and device, and again if you clear your browser data. To opt out of Google Analytics, use Google's browser add-on at tools.google.com/dlpage/gaoptout. To limit Microsoft Clarity, block or delete its cookies in your browser settings. You can also adjust your ad preferences in your Facebook and Instagram settings.

Your California privacy rights. If you live in California, you can ask us to tell you what personal information we have collected about you, where it came from, why we use it and who we share it with. You can also ask us to delete it, correct it, or stop selling or sharing it. To make a request, email info@palettefolsom.com or call (916) 545-9060. To opt out of selling or sharing, use the “Do Not Sell or Share My Personal Information” link at the bottom of every page, or turn on Global Privacy Control in your browser. We treat a GPC signal as a valid opt-out request for that browser. To protect your information, we may ask you to confirm details we already have before acting on a request. You can have an authorized agent make a request for you. We may ask for proof that you gave the agent permission and ask you to confirm your identity with us directly. We will respond within 45 days. We will not deny you service, charge you a different price or give you a different level of service for using these rights.

Children. This site is not meant for children. We do not knowingly collect personal information from children under 13, and we do not sell or share the personal information of anyone we know is under 16. If you believe a child has sent us information, contact us and we will delete it.

Contact us. Palette Dim Sum & Lounge Folsom, 2770 E Bidwell St #600, Folsom, CA 95630. (916) 545-9060. info@palettefolsom.com.

Changes. If this policy changes, we will update this page. Last updated October 2026.